IPTV FAQ Plans & renewals
How do I renew my IPTV subscription?
How does renewing an IPTV subscription work?
Renewing an IPTV subscription with IPTV Jacom means buying a new plan period and attaching it to your existing account. No card is stored, so nothing is charged on its own. Your plan simply stops on its end date unless you extend it before then.
The added time goes onto the same username, password and server URL. Your player app, favourites and guide settings stay put, so there is nothing to reinstall and no new email to hunt for. People searching how to renew in Toronto sometimes expect a shop to visit; there is none, because everything happens online, and city details live on the IPTV Toronto page.
How do you renew, step by step?
Renewal takes about two minutes on the checkout page, plus however long your bank takes to send the transfer.
- Note your end date. Most players show it under Account, User Info or the playlist details. Renew a few days early so there is no gap.
- Open the checkout page. Choose the plan length and the number of screens you want this time.
- Choose the channel package, Full Channels or English Channels Only, then select Extend subscription.
- Type your current username. The field is optional, but it helps the team attach the time to the right account straight away.
- Send the Interac e-Transfer from your banking app to the recipient shown, for the exact amount, with the order number in the memo. Copy buttons beside each field prevent typos.
- Watch for the confirmation. Most extensions are applied within 10 to 30 minutes during support hours. Reopen the player and the new end date appears.
Activation runs every day, 9 a.m. until midnight ET, so a transfer sent after midnight is matched in the morning. The order number stays reserved for 48 hours, so send the money soon after checkout. If you have never used one, Interac explains how e-Transfer works on its own site.
How much does it cost to renew?
Renewing costs the same as a new plan, with no renewal surcharge and no teaser price that jumps later. Longer periods cost less per month.
| Extend by | You send | Works out to | Suits |
|---|---|---|---|
| 1 Month | $20 | $20.00 a month | Covering a short gap or trying a new device |
| 3 Months | $30 | $10.00 a month | A summer at the cottage or one season of a show |
| 6 Months | $50 | $8.33 a month | Most of a hockey season |
| 12 Months | $80 | $6.67 a month | Paying once and not thinking about it for a year |
Prices for two to five screens are on the IPTV subscription page, and our answer on what IPTV costs in Canada explains what moves the price.
What does it mean to recharge an IPTV box?
Recharging an IPTV box means renewing the subscription entered into it, not doing anything to the box itself. The box is hardware: a small computer running a player app. When the plan behind that app ends, the channels stop, and adding time brings them back.
If a store sold you a box with a year of service included, that subscription came from the seller, so the recharge happens with them. Moving to IPTV Jacom does not require a new box: install a player if needed, enter the new login and keep the hardware. The answer on setting up IPTV step by step covers the switch.
What happens if your plan expires before you renew?
When an IPTV Jacom plan expires, the channels stop and the player shows a login or authorization error, but nothing is deleted from your device. Favourites and settings wait inside the app. Extend the subscription and the same login normally springs back to life once the payment is matched.
One policy point: the 7-day refund policy is for new customers, so read it before extending for a long term. Unsure which length to pick? Ask in Live Chat first, in English or French.
Related questions people type
Does IPTV Jacom renew automatically?
No. There is no card on file and no automatic billing. Each plan runs for the months you paid and then stops. You choose whether to extend, for how long and for how many screens, and nothing is charged until you send an Interac e-Transfer yourself from your own bank.
Can I add screens when I renew?
Yes. Pick the new screen count at checkout when you choose Extend subscription. Going from one screen to two for a year, for example, costs $130 CAD instead of $80. Mention the change in Live Chat if you want it confirmed before paying; the extra screens then work on the same login once the extension is applied.
When should I renew my IPTV subscription?
A few days before the end date. That leaves time for the transfer to clear and the extension to be applied during support hours, so the channels never go dark. The new months are added to the same login, so renewing early does not mean reinstalling anything. If the plan has already ended, renew anyway; the account returns once payment is matched.
Can I switch to Full Channels when I renew?
Yes. The channel package is chosen at checkout every time, so you can pick Full Channels when extending even if you had the English-only list before. Both packages cost the same. Once the change is applied, refresh the playlist in your player so the French, sports and international groups appear in the list.
Ready to add more time?
Choose Extend subscription at checkout and the months land on the login you already use. Plans from $20 CAD, paid once by Interac e-Transfer.